Is your investment property damaged? Let’s get started with your property damage claim. Call one of our friendly brokers and we’ll guide you through the process of making a claim.
For after-hours make-safe assistance, please contact Johns Lyng Group on 1300 218 992 and provide your policy reference number.
Please note this service is for make-safe only; your individual insurer will appoint trades once the claim lodgement is completed.
CALL 1300 446 787Prioritise safety and check for any injuries to you or the residents on the property. Take photos of the damage if it’s safe to do so.
In the event of an emergency, call 132 500 for the State Emergency Service.
For after-hours make-safe assistance, please contact Johns Lyng Group on 1300 218 992 and provide your policy reference number.
Please note this service is for make-safe only; your individual insurer will appoint trades once the claim lodgement is completed.
Weekdays: 9am – 5pm
CALL CIA AT 1300 446 787
For after-hours make-safe assistance, please contact Johns Lyng Group on 1300 218 992 and provide your policy reference number.
Please note this service is for make-safe only; your individual insurer will appoint trades once the claim lodgement is completed.
For Owners Corporation properties, please call Scotia Property Maintenance at 1300 726 842 or Tymaline Building Services at 03 8870 2222 for outside business hours assistance.
It’s important that we have all the information needed on your incident to ensure a smooth and speedy claims process. Here are some of the information you’ll be asked to provide:
Chat With A CIA Broker.
We can make your claims process easier by submitting a claim on your behalf. Contact us through the phone or email.